Our Warranty

A warranty that
actually means something.

We stand behind every floor we apply. If there's a defect in our work — we come back and fix it, free of charge.

Warranty Coverage

Defects in our work.
Period.

Coating delamination or peeling under normal use
Surface blistering caused by application defects
Color fading beyond normal wear (where UV topcoat specified)
Crack propagation through the coating system
Loss of chemical resistance within rated specifications
Adhesion failure to properly prepared substrate
WARRANTY CERTIFICATE
WRITTEN
Documentation
HOW Flooring
Warranty Process

Simple claims.
No fine print.

01

Report the issue

Call or email us with photos of the problem area.

02

We inspect

Our team visits to assess the issue and determine root cause.

03

Repair or redo

If it's a covered defect, we repair or reapply at no cost to you.

04

Documentation

Repair is documented and added to your project file.

Exclusions

What the warranty
doesn't cover.

Damage from impact, abrasion, or loads exceeding system specifications
Chemical exposure beyond the rated resistance of the system
Structural movement, settlement, or concrete defects
Damage from improper maintenance or cleaning methods
Modifications or repairs by third parties without HOW approval
The Difference

Verbal promises vs.
written accountability.

Others
Verbal promise, no paper trail
No documentation of work done
Unreachable when you need them
Blame external factors for failure
No re-inspection or follow-up
Us
Written legal document with terms
Photo-documented completion report
Dedicated warranty contact line
Re-inspection with detailed assessment
Free repair at zero cost
Questions

Frequently asked
warranty questions.

Contact us by phone or email with photos of the issue. We'll schedule an inspection within 48 hours to assess the problem and determine if it falls under warranty coverage.

Third-party modifications, improper maintenance, structural issues, and damage from loads or chemicals exceeding the system's rated specifications. The full exclusions list is in your project documentation.

Warranty terms are specified in your project proposal. Contact us to discuss transferability for your specific project.

We'll provide a transparent quote for the repair work. You'll know the cost before any work begins — same as any HOW project.

Free Site Inspection

Have a floor to spec?
Let's engineer it.

Send your drawings or describe your space. We'll inspect the slab, spec the right system, and send a fixed-price quote with line-item breakdown — within 48 hours. No obligations, no chase calls.

Site inspection & substrate assessment
Detailed system + fixed quote in 48hrs
No on-site escalations, no surprise bills
Schedule InspectionCall Us
You sharedrawings or brief
We inspectsubstrate & assess
₹ FIX
Quote in 48hrsfixed, line-item
48hrsQuote delivery
0Obligations
1Fixed price